Troubleshooting

Problem: Collisions

Sometimes the browser console will show a warning about colliding elements, e.g.:

Collisions in browser console

The Core Concepts section explains Collisions and how to solve them.

Problem: Incorrect Location Stack

If the LocationStack is missing some elements, although they have been correctly tagged, the most likely cause is the use of Portal-like methods to render their contents, e.g. they render part of their templates in an arbitrary location of the DOM.

Because the Tracker follows the DOM upwards, to reconstruct where an Interaction occurred, this will lead to incorrect Locations.

Check this how-to-guide for a detailed example.